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Courses - Oracle CRM 11i (Install Base and Service Contracts)

Day1

Day2

Day3

Day4

Day5

Overiew of IB/SERVICE Contracts

OM Integration Setup

Creation of Contracts from OM

Billing Setups

Workflow Approval Overview

Setup

Creation IB from OM

Renewal

AR Integration

Important API/Tables

Customer Overiew

Service Contracts Setup

Setup

Credit Memo

 

Item Setup

Manual Creation of Contracts

Manual/Automatic Renewal

Events

 

IB Setup

 

Renewal Consolidation

 

 

Instance and transaction Manual Creation

   

 

 

 
 
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