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TRAINING
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Oracle CRM11i
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Day1
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Day2
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Day3
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Day4
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Day5
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Overview
of IB/Service contracts
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OM Integration Setup
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Creation of Contracts from OM
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Billing Setups
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Important API/Tables
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Setup
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Creation
IB from OM
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Renewal
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AR Integration
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Workflow Approval Overview
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Customer
Overview
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Service
Contracts Setup
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Setup
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Credit Memo
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Item Setup
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Manual
Creation of Contracts
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Manual/Automatic Renewal
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Events (Overview)
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IB Setup
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Renewal Consolidation
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Instance
and transaction Manual Creation
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